Server and Storage Management
Key Questions
One of the major drawbacks facing IT Departments as part of any significant or strategic undertaking is the associated ongoing training and maintenance of the new solution whilst ensuring that business-as-usual tasks continue without interuption.
A fine line exists between success and failure in the users psyche, and an IT investment justified around efficiencies and effectiveness to the business may indeed have the opposite effect, and in extreme cases significantly nullifying any predicted savings!
Using out ITIL accredited policies and procedures, our clients are never exposed to such scenarios. As part of any such deployment the transfer of monitoring, managing and maintaining these resources can be undertaken by Capito, either on a transitional basis or under a more permanent arrangement.
Having engaged on multiple server virtualisation projects, whereby a new or existing SAN is re-designed to complement the virtualised environment, a major concern shared is the client’s anxiousness about retaining the ability to have business continuity.
Whilst we offer to undertake associated training and discuss appropriate management tools, it is clear in a significant number of projects that clients are comfortable to relinquish management of these environments as part or the implementation project. This can be due to a variety of reasons, but the major driver is business continuity due to restriction of existing resources.
Are you comfortable in deploying new technologies from a business perspective?
Having experienced this situation on several occasions, Capito now realise and indeed actively promote our remote management service as the actual driver for business change rather than as an additional service on the back of a storage and server virtualisation engagement!
Would your business benefit in using your IT resources in a more efficient manner?
Following on from the above, Capito realise that IT Departments are under extreme pressure to justify investments, maintain continuity, whilst delivering both efficiency and a business edge to their companies operations.
Any significant IT rationalisation project is therefore done under these conditions but in most cases supported by the existing IT staff who may already be stretched. More responsibility and re-training could see a disconnect occurring elsewhere.
Capito understand this and guarantee that by transferring Server and Storage management across to our Operations Centre, working to SLA’s which reflect your business needs, you will be in a position to re-deploy your current IT resources in a more efficient and effective manner to deliver against your business metrics.
Do your current IT resources have the relevant skill sets?
IT Departments accept that training and maintaining skills sets and accreditations is an expensive outlay from both a time and financial standpoint. A well trained IT resource is also a highly sought after commodity. By allowing Capito to manage your storage and server environments to your specification, you can be confident that your investment is being managed by a UK specialist in this field and that you can align your scarce IT resources with key business critical projects.