Desktop Deployments
Key Points
The Challenge
Customer Service Levels and cost control are both impacted by how well an IT department manages its Desktop Environment. Ever rising demands for mobile and home working means that IT departments are under increasing pressure to deliver a more flexible service at time when cost control is paramount.
In order to provide a high quality and cost effective service to their organisation IT departments can optimise their Desktop Service through standardisation and automation.
The Solution
Capito’s Desktop Solution enables organisations to deploy and manage a cost effective desktop infrastructure that is entirely scalable. Our services include:-
· Discovery and Design:We will deploy our e-discovery tools and processes to establish the current desktop environment and then build a detailed design blueprint outlining the various hardware, software and service delivery process options available to deliver cost reductions and improved customer service levels.
· Deployment: Using Capito’s migration processes to deliver the agreed design goals and objectives we can migrate your current Desktop Environment to a new model whilst minimising the time and cost to your Users. Depending upon our jointly agreed design objectives this new environment could encompass Desktop Virtualisation, Application Packaging and other cost and energy saving solutions.
The Benefits
A standardised and automated Desktop Infrastructure means lower support costs due to both fewer Incidents and a reduced Incident resolution time. Using an industry recognised maturity model you will be able to demonstrate clear business value following the implementation of the new Desktop Infrastructure.
For more information email enquiries@capito.co.uk