Managed Services
Are you getting value from your current maintenance & support contract?
Capito’s portfolio of Managed Services and Support can help simplify and stabilise your ICT management.
- Over the last 12 months we have retained 98% of our Managed Services customers and take pride in our reputation for consistent and high quality customer service.
- 79% of our new customers saved over 30% when they moved their service contract to Capito.
Managed Services delivered by Capito include:
- Restoration of Services approach rather than the traditional Break-Fix
- Network monitoring
- System reporting
- Automated maintenance
- Managed antivirus
- Web monitoring
- Patch management
- Online backup and recovery
- Mobile device management
- Managed email
- Replacement parts and full units
- Asset and inventory tracking
- 24 x 7 access to our UK Service Operations Centre
- Attractive multi-year contract discounts
- Single contract with one annual anniversary date
- Flexible and tailored SLA’s
- ITIL and ISO accredited
- Vendor backed support
- RM1058 & G-Cloud listed making it easier for public cloud infrastructures for Public Sector clients
We can tailor bespoke support contracts to suit the needs of your IT environment, helping you to realise instant savings. We also demonstrate credibility by maintaining the highest level of accreditations with a range of top tier vendors including Microsoft, VMware and Citrix. Contact us before you renew your next contract.
