Are you getting value from your current maintenance & support contract?
Capito’s portfolio of Managed Services and Support can help simplify and stabilise your ICT management.
- Over the last 12 months we have retained 98% of our Managed Services customers and take pride in our reputation for consistent and high quality customer service.
- 79% of our new customers saved over 30% when they moved their service contract to Capito.
Managed Services delivered by Capito include:
- Restoration of Services approach rather than the traditional Break-Fix
- Network monitoring
- System reporting
- Automated maintenance
- Managed antivirus
- Web monitoring
- Patch management
- Online backup and recovery
- Mobile device management
- Managed email
- Replacement parts and full units
- Asset and inventory tracking
- 24 x 7 access to our UK Service Operations Centre
- Attractive multi-year contract discounts
- Single contract with one annual anniversary date
- Flexible and tailored SLA’s
- ITIL and ISO accredited
- Vendor backed support
- Crown Commercial Service supplier including G-Cloud 9, making it easier to procure cloud services for Public Sector clients