Corporate Social Responsibility

Corporate Social Responsibility

Supporting charities and local employability schemes

Investing in People

Capito is proud to be recognised as an Investor In People (IIP) since 2000.  Our Bronze IIP status was reconfirmed in 2017 and we were delighted to be upgraded to Silver status in late 2019.

We have also been recognised for the work we do with young people and in early 2017, we were awarded the new Silver Investors in Young People (IIYP) accreditation.  This was upgraded to Gold status in late 2019.

Through our active involvement in several programmes, including West Lothian Council’s StepsN2Work Programme, Santander Universities SME Internship Programme and West Lothian Council’s Work Experience Programme, we are able to take on a wide variety of people at all stages of their education and careers, helping to develop their skills and abilities, and often leading to permanent employment with the company. 

Corporate Social Responsibility, Investors in PeopleCorporate Social Responsibility, IIP

Trainee Case Study: Caitlin Mowbray 

Caitlin joined Capito in 2012 as an Office Admin Apprentice through the StepsN2Work programme. After going on to complete a Business and Administration Apprenticeship, Caitlin was offered a permanent role to provide support to our Operations and Administration teams.

Caitlin has since been promoted to be our Warehouse & Logistics Coordinator and consistently delights our clients with her positive attitude and stellar level of customer service.

If you are interested in joining our team, please visit our Careers page here.

Corporate Social Responsibility, Caitlin Mowbray

A Living Wage Employer

In February 2022, Capito became an accredited Living Wage Employer.  Living Wage accreditation formally recognises and celebrates employers who choose to go further than the government minimum.

Environmental Responsibility, weee compliant

Electric Vehicles

As part of our commitment to reducing our carbon footprint and overall environmental impact, Capito are in the process of transitioning our fleet of vans and trucks to 100% electric vehicles.

In addition, we now have TrackM8 system installed in all of our Capito vans. This system allows us to monitor routes, traffic and fuel consumption. This means we can improve drive behaviour and further reduce our carbon emissions. 

Environmental Responsibility, weee compliant

Digital Critical Friends Initiative

Capito's MD Mark Gibson has joined Scotland’s Digital Critical Friends Programme.  DYW Glasgow and ScotlandIS launched the ‘Digital Critical Friends’ initiative to provide tech industry mentors within Scottish schools.  

Mark is linked up with Lochend Community High School,  a non-denominational, coeducational, state secondary school in the Easterhouse area of Glasgow. 

The initiative also aims to increase the uptake of computing science by female pupils, with PwC UK finding that currently only 27% of young women say they would consider a career in technology, and only 3% would say it is their first choice of career. 

By directly incorporating tech businesses within secondary schools, it is hoped that there will be an increased confidence to create more entry level positions for school leavers who will have the required tech skills and motivation.

Businesses involved include CalMac Ferries, Virgin Money/ CBYG, Amazon, Capgemini and Palo Alto Networks.

Environmental Responsibility, weee compliant

Clothing Drive

Ahead of Global Recycling Day on March 18th 2022, Capito Ltd took part in the Cash for Kids Clothing Drive to encourage eco-friendly behaviour.

Team Capito collected a whopping 101kg of clothing to be donated to those less privileged than us, while also saving it from going to landfill unnecessarily.

Around 1.75 million tonnes of clothing waste is produced in the UK every year, and about 1.2 million tonnes of this is sent unnecessarily to landfill.  

For every tonne collected, Cash for Kids receive £400 to help them continue their support for disadvantaged children.

Due to the success of the clothing drive, we are looking into having a clothing donation bin installed on site to support this initiative on a permanent basis. 

If you are local to our Livingston office, please feel free to promote and support within your own business that we are now a collection point.

Charitable Giving

Team Capito regular raise funds for various charities.  Our next challenge is participating in the Edinburgh Marathon in May 2022.  

Our five teams of 4 are currently in training and will be raising funds for 5 local charities.  These are charities that have helped and supported a number of the team or their families, namely:

  • St John’s Hospital Oncology Department 
  • Epilepsy Scotland 
  • Strathcarron Hospice 
  • Falkirk Marie Curie 
  • Maggie Centre @ The Western Hospital

In November 2021, Capito celebrated our 30th anniversary at the Ghillie Dhu in Edinburgh.  This celebration was postponed from September 2020 due to the pandemic and was a great opportunity to get our entire team together in person.  During the course of the evening, we raised a total of £840 for the Bethany Christian Trust, who support the homeless.  

With the addition of Gift Aid, this means Capito have provided 50 nights of food and accommodation to those in need this winter.  For each night sponsored, a person in need will receive:

  • A warm & safe place to sleep
  • Safety from the elements
  • A private room with en-suite facilities
  • 24-hour care & support from professional, supportive and loving staff
  • Three meals a day inc. a freshly prepared, hot two course dinner
  • A range of professional on-site support services such as dental nurses, mental health practitioners & doctors
  • Tailored support to help individuals move rapidly out of the crisis of homelessness.                                                                                                                                                                                                                                                                                                                      

Please follow us on TwitterFacebook and LinkedIn to keep up to date with our fundraising activities and other news. 

WEEE Compliant

Capito cares about the environment and we are fully WEEE (Waste Electrical Electronic Equipment) compliant, which means that we are able to provide a complete disposal service as part of any deployment programme you undertake with us.

COVID-19 Call to Action

Early in the current Covid-19 pandemic Capito took proactive leadership position in Scotland with an outreach programme working with HP.

Capito recognised that the coronavirus pandemic placed unprecedented demand on public sector and charitable organisations, especially those on the front line.  To ensure that services delivered by such organisations could continue, the ability to work remotely was essential.

At the same time, we saw that COVID-19 placed pressures on the supply chains to the UK with many hardware deliveries being delayed due to lockdown.

Capito had a stock of used devices that would normally be recycled so we realised that we had an opportunity to do some good.  In collaboration with HP, we launched an initiative to further support the enablement of remote working and service delivery in Scottish public sector organisations.

We launched an appeal for equipment that was going unused and once a device had been donated, we would then arrange to collect, recover, and securely data wipe the device before redeploying to the organisations in need. Capito brokered this free service for both the donor and the recipients alike, at our own cost.

This initiative has enabled people recovering from trauma to continue accessing counselling remotely, supported the education sector whilst a blended learning model is adopted, enabled agile working and/or training for front line emergency services workers, and also supported children with their education whilst in hospital. 

This initiative was widely-recognised as industry leadership and we were nominated as finalists in four award categories.  We ultimately won the Best Reseller Innovation Award in the Comms National Awards and were highly-commended in another category.  Our team worked so hard throughout lockdown and beyond and were thrilled to have our efforts officially recognised.

You can read more here.

Armed Forces Covenant

In August 2022, Capito signed the Armed Forced Covenant. 

This covenant is our pledge to acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.

Armed Forces Covenant

Capito currently hold the Employer Recognition Scheme (ERS) Bronze Award for our commitment to this pledge.

Capito Ltd recognise the value serving personnel, reservists, veterans and military families bring to our business and to our country. We will seek to uphold the principles of the Armed Forces Covenant, by:

  • Promoting Capito as an Armed Forces friendly organisation, to our staff, customers, suppliers, contractors and wider public by publishing our Armed Forces Covenant and using the Armed Forces Covenant logo on our website and literature.
  • Seeking to support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process.
  • Working with the Career Transition Partnership (CTP) to offer a tailored employment pathway for service leavers.
  • Guaranteeing all service leavers, and their spouses or partners, who apply for employment with Capito directly or via the CTP, with interviews where they meet the minimum select ion criteria.
  • Striving to support the employment of Service spouses and partners, enabling employment opportunities across our business.
  • Endeavouring to offer a degree of flexibility in granting leave for Service spouses and partners before, during and after a partner’s deployment.
  • Supporting our employees who are members of the Reserve Forces including accommodating their training and deployment wherever possible.
  • Supporting our employees who are volunteer leaders in military cadet organisations, actively encouraging members of staff to become volunteer leaders in cadet organisations and recognising the benefits of employing cadets/ex-cadets within the workforce.
  • Encouraging current reservists in our employment to participate in Armed Forces Day, the Poppy Appeal Day and Remembrance activities.

We welcome feedback from the Service community and our customers on how we are doing.

Capito's HR Advisor, Rachael Millar said: "Capito’s diverse team includes a number of veterans and current reservists. By signing the Covenant, we hope to demonstrate our appreciation of their contributions and how we hope to support them in the future. By pledging our commitment to them, we hope to attract more service personnel to Capito to further grow and strengthen our team." 

Mark Gibson,  Managing Director of Capito, said:  “Signing the Armed Forces Covenant is a major move for us and demonstrates our commitment, respect and thanks to all the people who serve or have served our country. We are very proud to have been invited to sign the covenant - we fully support the ethos behind it and its ongoing goals in giving practical help to those people who keep us safe and  supporting the next generation of armed forces personnel.”

For more about the Covenant and what it means for you, visit