Delivering a seamless user experience across physical, virtual and mobile desktops

Removing barriers to hot-desking and enabling a quicker, more stable remote working environment.

Capito has embarked on a large project to deliver a new desktop – physical, virtual and mobile – to provide Harper Macleod employees with the tools they need to work in the most efficient and secure manner possible.  

Harper Macleod, Scotland’s Law Firm of the Year 2016 and one of the country’s leading, independent full service law firms, needs to deliver efficient Microsoft Windows workspaces to its Partners and staff but it increasingly found that login times were longer than acceptable. 

Supported by Capito, the firm evaluated several solutions and ProfileUnity User Environment Management software from Liquidware Labs was selected because of its ability to provide robust profile, policy, and user data management.  As a result login times have been dramatically reduced.

Richard Harvey, IT Director at Harper Macleod, commented:

“Some of our users were experiencing slower than acceptable login times due to legacy roaming profiles plus remote working systems were not able to scale and were no longer offering users the experience they required. On both physical and virtual desktops, ProfileUnity has enabled substantially quicker time from login to initial application use, more stability and an identical end user experience whether they are working from one of our offices or remotely.” 

“Liquidware Labs has helped us to achieve a number of our key goals laid down for our Fee Earner desktop project, such as quicker remote working, true hot-desking and seamless user experience across all devices.”