Healthcare Case Studies
NHS Dumfries & Galloway: Case Study
Sector/Main Activities:
Healthcare
Location:
Dumfries, Scottish Borders
The Challenge
NHS Dumfries & Galloway’s new multi-million-pound hospital opened in December 2017, servicing Dumfries and surrounding areas, previously handled by the former Dumfries Royal Infirmary and Crichton Hospitals.
The new state-of-the-art 344 bed hospital with its own designated women and children’s unit, serves a population of 148,190.
The Solution
An integral part of this new development was to ensure the smooth transition and running of the back-office functions prior to staff and patients being able to move into the new hospital.
With many years’ experience in the NHS and Healthcare sector, Capito was a natural choice for NHS Dumfries & Galloway to deliver additional deployment services under the national framework. This ensured desktop services were delivered to the various hospital departments, from catering staff to senior consultants, in time for the new hospital opening.
The Outcome
- Secure insured bonded storage of hardware,
- Imaging and Asset Tagging of hardware prior to delivery,
- On-site installation in complex and varied environments,
- Deinstallation of legacy hardware,
- Quarantine of legacy hardware in our secure staging centre,
- Secure data wiping,
- Recycling of legacy hardware,
- Full Asset Reporting of new and legacy equipment,
- Project coordination.
All activities are underpinned by Capito’s ISO accredited Quality, Environmental and Information Security Management Systems.
They helped to take a huge weight off our very busy shoulders with their coordination, effective communication and professional conduct.
The engineers were excellent and became very much part of the team.”
IT Support Manager
New Royal Infirmary, Dumfries
